FREQUENTLY ASKED QUESTIONS

1.FLIGHT
The sightseeing flights are very suitable for persons who have never flown before. For 10% of our passengers it is the first experience of flying. The all-around visibility and the view right from the cockpit make the flight a long-lasting positive experience.

2.TIMES OF DEPARTURE
We fly daily after arrangement by phone.

3.CHILDREN
If you order two tickets for two adults, one child under 14 years of age can be taken along for free. Children from 4 to 14 are allowed to join our flights without adult escorts. We don’t recommend the entrainment of babies or children under 4 years of age.

4.FEAR OF FLYING
For anxious passengers we recommend the winter season. The air is calm and we fly without turbulences. In wintertime the air is extremely clear and clean. Therefrom the views are extraordinary good.

5.ALTITUDE
The cruising altitude is 300m – 1000m.

6.AEROPLANE
You will fly with a Cessna 172.

7.AUTHORIZATION
Our sightseeing flights are certified and authorized by the regional authority for aviation.

8.SPEED
Cruise speed is approx. 100 km/h

9.GIFT COUPON
Flight tickets are sent out as a coupon/ voucher. The ticket is multi colored, richly illustrated and contains all information for the presentee.

10.VALIDITY
Flight tickets, gift coupons and vouchers are valid 3 years and transferable.

11.CLOTHING
We recommend casual and cushy clothing. The aeroplane features a heater for cold days and a ventilation system for hot days.

12.SOUND INTENSITY
During the flight it is possible to communicate with a slightly raised voice. In addition we offer head sets with built-in microphones to all passengers which allows mutual conversation.

13.AERIAL PHOTOS
You’re allowed to use your camera . A permission for aerial photography isn’t required. For better results you should switch off the flash light of your camera. We would also be pleased to do the photos for you.

14.OPENING HOURS
Our Wiesbaden office is open after prior arrangement by phone only. We don’t have offices at the air fields. On-site we will welcome you at a given meeting point.

15.PASSENGERS
We fly with either 1 adult, or 1 adult and one child, or 2 adults, or 2 adults and 1 child.

16.RAIN
We also fly on rainy days. The view from the aeroplane is only impaired to a very limited extent. The window glass is impregnated whereby raindrops roll off immediately. We don’t fly during heavy rain or lightning storms.

17.CANCELATION
You can move the flight at any time. Please inform us in advance.

18.TURBULENCE
We only fly on days, when no turbulences are to be expected.

19.COMPANY
Sightseeing flights are commercial passenger transports by an approved airline company. Only professional pilots come into operation.

20.INSURANCE
The following insurances are contracted: third party risk, physical damage, LU- passenger liability and baggage insurance.

21.DELAY
In case you fail to arrive at the given meeting point on time, we reserve the right to postpone the flight to another date. When you notice that you will arrive late, please give us a quick call and inform us about the delay.

22.MACHINE CARE
The aeroplane is serviced and maintained in an aircraft maintenance centre, controlled by the German Federal Office of Civil Aviation. Highest quality demands are fulfilled.

23.WEATHER
We only fly under good weather conditions. We do not fly in the event of thunderstorms, storm, snowfall, hail, volcanic eruption, sand flood, earthquake or heavy rain.

24.WINTERTIME
Flying in winter has a very special charm. All places, sights, roads and the river Rhein are visible to the naked eye. In winter the flights are extraordinary calm and without any turbulences.